Privacy Policy

Protecting your privacy is of utmost importance to us at iGrain. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website or interact with our services. By accessing our website, you consent to the practices described in this policy. Please take the time to read and understand this Privacy Policy carefully.

Information We Collect:

When you use iGrain's website or services, we may collect the following types of information:

Personal Information: This includes your name, email address, postal address, phone number, and other identifying information you voluntarily provide when creating an account or placing an order.

Payment Information: We collect payment details when you make a purchase, such as credit card numbers or other financial information. Please note that we use secure payment gateways to process transactions, and your credit card details are not stored on our servers.

Usage Data:

We gather data about how you interact with our website, such as your IP address, browser type, device information, and browsing activities. This data helps us improve our services and enhance your user experience.

How We Use Your Information:

iGrain uses the information collected for the following purposes:

To process and fulfill your orders, including shipping and delivery.

To communicate with you regarding your orders, updates, and customer service inquiries.

To personalize your experience on our website and recommend products that may interest you.

To analyze and improve our website's performance, content, and user experience.

To prevent fraudulent activities and ensure the security of our website.

To comply with legal obligations and protect our rights and the rights of our customers.

Data Security:

iGrain takes data security seriously and implements appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols and comply with applicable data protection laws.

Cookies and Similar Technologies:

Our website uses cookies and similar technologies to enhance your browsing experience and gather data about your usage patterns. You can adjust your browser settings to manage cookies or opt-out of certain tracking technologies. Please refer to our Cookie Policy for more information.

Third-Party Disclosure:

iGrain may share your information with trusted third-party service providers, such as shipping companies or payment processors, to facilitate the delivery of products and services. However, we do not sell, trade, or disclose your personal information to third parties for marketing purposes.

Children's Privacy:

iGrain's website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with their information, please contact us, and we will take the necessary steps to remove the data from our records.

Links to Third-Party Sites:

Our website may contain links to external websites operated by third parties. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any linked sites before providing any personal information.

Your Privacy Choices:

You have the right to access, update, correct, or delete the personal information we hold about you. If you wish to exercise these rights or have any privacy-related concerns, please contact our customer support team.

Changes to Privacy Policy:

iGrain may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the latest revision. By continuing to use our website, you acknowledge and accept any modifications to this policy.

Your trust in iGrain is important to us, and we are committed to protecting your privacy and providing a safe and enjoyable shopping experience. If you have any questions or need further clarification regarding our Privacy Policy, please do not hesitate to contact us.